COVID-19 SAFETY MEASURES

We are so excited to open our doors again! We are committed to keeping our site as safe as it possibly can be and our staff are on hand to help guide you through the changes and answer any questions you may have. To ensure the safety of all our guests and staff we have introduced the following new safety measures:

  • PICNIC is regularly treated with an anti-microbial shield which gives long lasting protection against viruses, bacteria and germs.

  • Our capacity has been halved to just 1 person (adult or child) per 100 sq. ft of floor space.

  • Face masks must be worn by all adults and children over 11 years of age in all areas except the café. Our staff wear visors.

  • We are now unable to accept walk-ins. Please ensure you book online in advance and do not enter without a valid booking. Bookings can be made right up to 1 minute before the start of the session and can be made on the go via a smartphone.

  • Everyone will have their temperature taken when they arrive.  Anyone with a temperature above 37.8 degrees will be unable to participate and will have to follow the current Government guidance for testing and self isolation.

  • All adults and children must use the hand sanitiser on arrival and when entering and exiting the play area. Automatic hand sanitiser stations have been installed.

  • All adults and children must wear clean socks in the play area. These are available to purchase on site if forgotten.

  • Some toys have been removed temporarily where we think they pose an additional risk. This includes any toys that are likely to be placed around the face or mouth

  • We have a complete duplicate set of all removable toys to enable us to regularly rotate for thorough cleaning and sanitising.

  • We ask parents to remove from play any toys children have put in their mouth and place in the box provided for sanitising.

  • We have increased the cleaning time between sessions and work through a detailed checklist to ensure every high touch area is covered. Professional cleaners also complete a thorough overnight clean.

  • Screens have been installed at the two main counter areas. Floor stickers guide customers around the site and ensure social distancing at the counters and main entrance.

  • All shared condiments have been removed and replaced with disposable sachets that are kept behind the counter.

  • We no longer accept cash at the till and prefer contactless payments.

  • A new hand wash basin has been installed in the baby change area.

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​​Call us:

020 8546 4663

Email us:

info@picnicandplay.co.uk

​Find us: 

Unit 3 The Rotunda, Clarence Street, Kingston-upon-Thames, KT1 1QJ